Sparks State Technical College; Eufaula, AL; 1991-1992, 1998; Majored in Computer Electronics; Associates in Applied Technology-Computer Electronics degree.

Community College of the Air Force; Career Development Course; 1988; This program qualified me as a journeyman level technician in my career field.Recieved Certification.

USAF Technical School; Keesler AFB, MS; 1988;Was trained in the operation and maintenance of communications equipment, systems and circuits, solid-state electronics, data transmission devices and techniques, and circuit conditioning.Recieved Certificate.

·Troubleshoot electronic communication systems and circuits to component level.

·Troubleshoot and repair HP LaserJet printers.

·Troubleshoot and repair IBM compatible personal computers.

·Install and configure hardware and software on personal computers.

·Extensive knowledge of DOS, Windows 3.11, Windows 95, 98, and NT, MS Office, Novell Client 32, GroupWise, and various other programs.

·Troubeshoot and repair Ethernet 10baseT and 100base-T systems.

·Working knowledge of ISDN, T-1, and Frame-Relay circuits.

·Install, configure and troubleshoot routers, multiplexers, switches, CSU/DSU's, and modems for WAN applications.Experience includes Ascend, Cisco, Adtran, Penril, Shiva, 3Com, and Eastern Research equipment.

·Maintain databases and other required forms related to ordering and purchasing, inventory of parts and systems, and daily work.

·Excellent written and oral communications skills and user/customer relations.

Wal-Mart Store #755, Amarillo, Tx 1999-Present

Sales Associate, duties include stocking merchandise, customer assistance, setting up monthly features of merchandise. 

Office Equipment Unlimited, Richardson, Tx 1999

Hardware Technician, Serviced computers and printers for Rockwell-Collins Communications Systems Division.Supported approximately 600 users with hardware, software, and network problems, as well as maintained approximately 200 printers ranging from HP LaserJet II to HP Laserjet 8000.Maintained hardware inventory, ordered parts and supplies. Assisted help desk personnel with maintaining PC and Printer inventory databases.

Technical Concepts Corp., Richardson Tx 1999

Network Technician.Duties included installing, configuring, and maintaining routers, bridges, multiplexers, and modems for WAN applications.Gained experience with Cisco routers, Penril muxes and modems, Eastern Research, 3Com, Shiva, and D-Link switches, routers and hubs.

American Buildings Co.; Eufaula, AL; 1997-1998

Hardware Technician;Duties included upgrading hardware and software to Windows 95, troubleshoot and repair hardware and software problems; set up and configure new computers to user specifications, install and configure Novell Client 32 and GroupWise, maintain inventory of spare parts, maintain a database of users, equipment, andsofware licenses, order parts, gather necessary information to fill out purchase orders, keep a daily log of work performed, along with weekly and monthly reports. 

Cooper Lighting Inc.; Eufaula, AL 1994-1997

Duties included coordinating and planning order sequence for assembly; assembly of flourescent fixtures; operate related machinery, inspect product for quality control, and pack fixtures, frames and parts.

1964th Communications Group; Ramstein AB, Germany; 1987-1990

Communications-Computers Systems Control Technician

Duties included monitoring the Defense Communications System electronic and wire circuits and systems.Monitor and troubleshoot WAN circuits and systems; Monitor and troubleshootdata communications equipment including concentrators, multiplexers, routers, and modems; Conducted circuit, system, and equipment tests; operated digital and analog test equipment; indentified problems and initiated actions to correct conditions adversely affecting circuit operations, performed daily quality control tests on systems and circuits, maintained records and submited reports. I have experience with digital microwave, satellite and fiber optic systems, analog and digital circuits